Posted in Commentary

Google Docs Outage – To Cloud or Not To

Yesterday, Google Docs suffered a service outage for about 30-60 minutes.

The announcement from Google and its recognition of the problem appear below.

What does that mean to you? Rafe Needleman wrote an interesting article about the problem. In it, he acknowledged that the Cloud may be the wave of the future but that for larger businesses, such an outage can be a huge productivity hit. Imagine 10,000 workers sitting around not being able to access their documents for an hour or so. Can’t happen…An outage also happened on August 26 between 1:35 and 2:35.

The point he made is that one has to strike the right balance between Cloud based computing and having local access to information and documents.

Neither Google nor Apple are the only one offering such a service.  Microsoft has a service to allow you to share your Word and other Office documents with co-workers or others called SkyDrive. Part of the service allows you to share and edit documents.

Microsoft Office Web Apps

With an iPad in hand and the coming iCloud, you should consider what you would do if you could not access the Cloud when a critical deadline is approaching.

The suggestion in the article was to have some form of synchronization in place to allow you to have the most recent version of your stuff locally in case the worst happens.  He gave examples like Evernote, DropBox and Sugarsync. That is good advice and something you should consider as you may move away from keeping stuff on a local computer or server.

A couple of questions you need to ask yourself are: As a free service, is it worth it? How at risk do you choose to be when you need access to your documents or files?

You can check the status of Google Apps here.

What are your thoughts?

2 thoughts on “Google Docs Outage – To Cloud or Not To

  1. I think internal servers go down too. It seems more of an issue is made when it is cloud based. Over the years, how many times haven’t you called a company and heard “Our system is down right now call back in a couple hours”? No server, internal or external, is without hiccups. 30 minutes doesn’t seem like that big of deal to me. The electricity can be down for much longer.

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